For more information on any of these courses or for a consultation, please contact Cindy Shouler here at Tongue Tied, or Wendy Sattar on:
Tel: +44 (0)1273 419999 Fax: +44 (0)1273 415111
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Cultural Awareness
Are you dealing with customers from various cultural backgrounds? Do you want some useful tips on etiquette and acceptable/unacceptable behaviour? If you are a global organization or hoping to expand, this may be the insight you need.Introduction to Management
Designed for individuals who are relatively new to management. Identify the key elements of the managerial role. Look at different styles of leadership and how these can be appropriate in different situations. Good communication and delegation skills and clear understanding of motivation are critical to the success of the manager.Effective Communications with Difficult Situations & Conflict
This will combine assertiveness, giving and receiving feedback and recognising their attributes in the workplace. Also look at how & why difficult situations arise.Perfecting your Presentation Skills
Looking at the use of voice and body language to maximise effectiveness. Looking at delivery styles and establishing a rapport with your audience.Time Management
This will aid delegates to balance their work and personal life. Release and relieve stress and increase their motivation.Page: < 1 2 3 >