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For more information on any of these courses or for a consultation, please contact Cindy Shouler here at Tongue Tied, or Wendy Sattar on:
Tel: +44 (0)1273 419999    Fax: +44 (0)1273 415111


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Communication Skills
Looking at effective communication, enabling you to build healthy working relationships at all levels within your organization. Understanding your personal communication style and how to use your style to create effective business relationships.
People & Team Management
This programme explores the foundations of teams, their dynamics and roles. Exploring what constitutes an effective team through group exercise. Understanding the roles people play and how to manage teams to achieve results.
Customer Service Skills
This programme provides a structure for dealing with and understanding the customer’s point of view. Developing the skills necessary for effective customer communication and building good relationships with both internal and external clients.
First Impressions
How to project the right image, face to face and on the telephone. The four minute sell.


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Registered Office: Simon Winard & Company, Redington Court, 69 Church Road, Hove, BN3 2BB

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